Your First Visit

Here’s what you should bring on your first visit:

  • Your insurance information
  • Insurance information booklet
  • List of medications you are taking
  • Contact information for your family doctor
  • Your smile!

Payment Information

You can pay for our services using cash or any major credit card. If you have insurance coverage, we offer direct assignment, which means that after your appointment, you need only pay the amount not covered by your insurance provider. You can also apply through our office for Medicard financing. You are responsible for payment following your visit.

The PoloPark Dental reception area Young man filling out paperwork

Fact: More than 23,000 people trusted Polo Park Dental with their oral health over the past five years.

Helpful Links

If you’re looking for further information on oral health, these are online resources that our team trusts.

PoloPark Dental staff member on a computer


Q: How do I schedule my next appointment?

A: Simply call our practice! Our front desk staff will be happy to help schedule your next dental checkup at your convenience. If you are a new patient, please let us know and we will provide you with all the information you need for your first dental visit.

Q: Will my insurance cover my treatment?

A: Your insurance is a contract set up between you, your employer and the insurance company. We have limited access to the details of your insurance so we recommend that you be aware of the limitations of your insurance.

Q: Can I get an estimate for treatment before going to the dentist?

A: Treatment recommendations are developed by the dentist beginning with an examination of the mouth. The dentist will examine the patient, review their health history, and discuss any symptoms or concerns the patient may be experiencing. If your dentist identifies an issue in your mouth, they will discuss this with you along with their treatment recommendations. Depending on the treatment options presented, further discussions related to materials, the extent of the care required, whether or not laboratory fees factor into care, etc. can influence the estimate. Your dentist can work with you to review treatment alternatives and provide a cost estimate for the treatment plan before proceeding. Note: A dentist can only provide an estimate. As with any medical-based procedure treatment planning can change over the course of treatment; this can have an influence on cost.

Q: How often do I need a dental exam?

A: The frequency of your dental exam will depend on your unique dental health care needs. Many patients visit the dentist every six months. At a minimum you should visit the dentist at least once per year. How well you care for your teeth, whether you have any issues that need monitoring and the status of your general health can all influence the required frequency of your exams. The goal is to catch any trouble signs early. Talk to your dentist about your oral health care needs and the frequency of your dental exam.

Q: At what age should I start bringing my child to the dentist?

A: It is never too early to get a child acquainted with their dental team. Most children have some teeth by age one and most of their teeth by age two. Decay can start within months of eruption and accidents can occur anytime. It is recommended that children start coming to the dentist between age one and two for a chair ride and an oral exam.

Q: I have a toothache, what should I do?

A: Contact your dentist as soon as possible. Over the counter analgesics (“pain killers”) may be appropriate depending on the severity of the pain. Only take medications as directed, and do not take more than the recommended dosages.

Fresh flowers in the PoloPark Dental lobby Comfortable chairs in the PoloPark Dental waiting area